we888's commitment to responsible gaming
Stay alert before entertainment turns into a habit — our tools and guidelines are always ready to keep you safe.
Gaming is for entertainment, not addiction
we888 believes that online betting and casino gaming can be an enjoyable entertainment experience — but only when it is played consciously, within one's means, and responsibly. Our platform does not just provide games; we are equally mindful of every player's mental and financial well-being.
Thousands of players in Bangladesh enjoy cricket betting, slots, or live casino on we888 every day. We want every session to be a positive experience — not a source of stress or financial pressure. To that end, we maintain a number of effective tools and policies.
Core principles of responsible gaming
- For players aged 21 and above only
- Only bet money whose loss would not affect your daily life
- Play for entertainment, not as a source of income
- Do not chase losses by placing more bets
- Take regular breaks and stick to your own time limits
- If you feel there is a problem, contact our support team
Age limit policy
All services at we888 are available to individuals aged 21 and above only.
Participation by minors is strictly prohibited. We verify age during account registration and may request verification documents in cases of doubt. If a minor in your household uses your device, please keep your account logged out and keep your password private.
Our protection tools
we888 gives every player the ability to control their own gaming habits. The tools below can be activated at any time from your account settings.
Set deposit limits
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Reducing a limit is instant, but increasing one requires a 7-day waiting period.
Time-out break
Take a voluntary break ranging from 24 hours to 6 weeks. During this period your account will be temporarily suspended and no bets can be placed.
Self-exclusion
Choose self-exclusion if you need a longer break. Your account can be fully closed for a period of 6 months to 5 years. Opening a new account during this period is not permitted.
Session alerts
After you have been playing for a set amount of time, an automatic notification will be sent to you. This will remind you how long you have been playing and whether it is time to take a break.
Loss limit
Once a set amount has been lost, the session will automatically end. This protects you from placing additional bets out of impulse.
24/7 support team
Contact us via live chat or email for any issue. Our support team is available around the clock in both Bengali and English.
Recognise the signs of problem gambling
Warning signs
If you experience any of the following, it is time to seek help:
- Continuously placing bets to try to recover lost money
- Borrowing money from family or friends to bet
- Feeling unable to stop gambling even when you try
- Neglecting work, family, or sleep to keep playing
- Experiencing anxiety or emotional distress because of betting
- Hiding the extent of your gambling from loved ones
Healthy gaming habits
Follow these habits for a healthy and enjoyable experience:
- Set a budget before each session and stick to it
- See gaming as entertainment, not a source of income
- Do not bet while drinking alcohol or when you are overly tired
- Take regular breaks and spend time with family and friends
- Keep track of your wins and losses and assess yourself honestly
- If in doubt, talk to our support team
Steps to getting help
Acknowledging the problem is the first and most important step. we888 is always ready to support you.
Assess yourself
Analyse your gaming habits. Consider how much money you are spending each month, how much time you are devoting to it, and whether it is having any negative impact on your daily life.
Activate protection tools
Activate a deposit limit, time-out, or self-exclusion from your we888 account settings. It will take effect immediately and help you regain control.
Talk to our support team
Contact us via our 24/7 live chat or email. Our trained staff will help you take the right steps in complete confidence. Email: [email protected]
Seek professional help
If you feel the situation is more serious, speak to a mental health professional or counsellor. An open conversation with family and close ones can also help a great deal.
Start fresh
If you want to play again after a break, start by setting a new budget and limits. Use our tools to keep yourself protected.
Get direct support
Our support team is by your side at any time.
24/7 Live Chat
Support is available in both Bengali and English.
Minor protection and parental responsibility
we888 takes a very firm stance on the protection of minors. Our platform is for adults aged 21 and above only. Parents and guardians should take the following steps to ensure younger family members cannot access this site:
- Install parental control software on your device
- Keep the we888 app or browser shortcuts out of children's reach
- Disable password saving in your browser and log out of each session
- Never share your account password with family members
- Have an open conversation with your children about the risks of online betting
If we become aware that a minor is using our platform, that account will be closed immediately and, after verification, any deposited funds will be returned.
Family protection
Use parental controls and device locks. Your role in ensuring your children's online safety is the most important one.
Frequently asked questions about responsible gaming
Play safely, enjoy responsibly
Make your entertainment experience even more enjoyable by playing responsibly at we888. Read our FAQ or go directly to the platform.