Your Privacy is Our Priority

Welcome to the we888 platform. We, we888, place the highest importance on the protection and privacy of personal information belonging to users of our services. This Privacy Policy ("Policy") explains what information we collect when you visit our website we888.mom, create an account, or use any of our services, and how that information is used.

By using our services, you are considered to have consented to the methods of information collection and use described in this policy. If you do not agree with any term of this policy, please refrain from using our services and contact us.

This policy has been prepared in accordance with applicable laws and regulations of Bangladesh. We believe that trust is built through transparency and honesty.

we888 collects information from you in various ways. The categories of that information are outlined below:

1.1 Information You Provide Directly

When you open an account on our platform, apply for a service, or contact our support team, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Home address
• National ID or passport number (for identity verification)
• Information related to financial transactions (bKash, Nagad, Rocket, Upay or bank account)
• Details of communications with our support team

1.2 Automatically Collected Information

When you visit our website, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Pages visited and time spent
• Clickstream data and navigation patterns
• Information collected from cookies and similar tracking technologies

1.3 Information Received from Third Parties

We may sometimes receive information from third-party sources, such as identity verification services, fraud prevention organizations, or our payment partners. This information is used solely to ensure the security of your account and to meet our legal obligations.

we888 uses collected information for the following legitimate purposes:

• Service Delivery: Managing your account, processing transactions, and improving the quality of our services.
• Identity Verification: Confirming your identity for responsible gaming and age verification. Our services are for those aged 21 and above only.
• Fraud Prevention: Detecting and preventing illegal activity, money laundering, and other improper conduct.
• Customer Support: Responding to your questions, complaints, or requests and providing 24/7 support.
• Legal Compliance: Adhering to applicable laws, regulations, and directives from regulatory bodies.
• Platform Improvement: Analyzing data and reviewing service quality to enhance the user experience.
• Communications: Sending important policy updates, security notices, and account-related information.

We do not sell your information to third parties for marketing or promotional purposes without your consent.

we888 may share your information with third parties in certain circumstances. However, this is always limited and purpose-driven:

3.1 Service Provider Partners

We work with trusted third parties for technical support, payment processing, and customer service. These partners may only process your information in accordance with our instructions and within the limits of this policy.

3.2 Legal Requirements

We may be required to disclose your information due to a valid order from a court or law enforcement agency, or any other legal obligation. In such cases, we will disclose only the minimum information necessary.

3.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. We will notify you in a timely manner before any such change.

3.4 With Your Consent

If we need to share your information for any reason other than those listed above, we will obtain your explicit consent.

Our website uses cookies and similar technologies. Cookies are small text files that your browser stores on your device.

• Essential Cookies: Required for the core functionality of the website, such as maintaining your login session.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Help us understand how our website is being used so we can improve our services.

You can control or disable cookies through your browser settings. Please note, however, that disabling certain cookies may cause some features of the website to not work properly.

we888 has adopted industry-standard technical and organizational measures to ensure the security of your information:

Although we follow the highest security measures, no data transmission over the internet can be guaranteed to be completely secure. We therefore ask you to use a strong password and not to share your login information with anyone.

Always log out of your session on your own device to keep your account secure. If you notice any suspicious activity, contact us immediately.

we888 retains your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law:

• Active Accounts: For the duration the account remains active and for as long as needed to provide services.
• Transaction Records: Financial transaction information is retained for the period required by legal obligations.
• After Account Closure: Even after an account is closed or deactivated, certain information may be retained for a specified period for legal, regulatory, or dispute resolution purposes.

Once the retention period ends, we securely delete or anonymize your information.

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (though this may not be possible where legal obligations exist).
• Right to Restrict Processing: The right to request that the processing of your information be restricted in certain circumstances.
• Right to Object: The right to object to the use of your information for direct marketing purposes.
• Right to Portability: The right to receive a copy of your information in a structured, commonly used format.

To exercise these rights, please contact our support team. We will process your request within a reasonable timeframe.

we888's services are for those aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that information belonging to a minor has been collected, it will be deleted from our systems immediately and the associated account will be closed.

If you believe we hold information about a minor, please notify our support team immediately.

Our servers and partners' offices may be located in various countries. Your information may therefore be processed outside Bangladesh. In such cases, we ensure that:

• Information is transferred with appropriate security measures in place.
• The receiving party provides a level of protection equivalent to this policy.
• All transfers are conducted within the applicable legal framework.

Our platform is connected to third-party payment gateways and technology providers. These third parties have their own privacy policies and are independently responsible for the privacy of their services. This policy governs only we888's own collection and use practices.

We may update this privacy policy from time to time. For any significant changes, we will:

• Post a notice in a prominently visible location on the website.
• Send a notification to your registered email address.
• Clearly state the date and nature of the changes.

Continued use of our services after a change is made will be considered acceptance of the revised policy. We recommend that you review this policy regularly.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us. Our support team provides assistance 24/7 in both Bengali and English.

We are committed to protecting your information and continuously work to make our platform a safe and trusted experience. Thank you sincerely for placing your trust in we888.