we888 Frequently Asked
Questions

After opening a new account at we888, the welcome bonus is added automatically on your first deposit — no separate code or application needed. If you deposit ৳1,000 you will receive a ৳2,000 bonus, bringing your total balance to ৳3,000. The maximum bonus is ৳20,000. A minimum deposit of ৳100 is required to receive the bonus.

The wagering requirement at we888 is 15x, and it applies only to the bonus amount — the deposit amount is not counted. For example, if you receive a ৳2,000 bonus, you will need to wager a total of ৳30,000 before you can withdraw winnings from that bonus. The calculation is straightforward and transparent.

Bets placed on we888 slots, casino table games, live dealer games, and sports betting generally contribute toward the wagering requirement. However, terms may vary for certain games or events. Check the detailed bonus terms and conditions or ask our live chat support for the exact list.

Yes, you can cancel an active bonus. In that case, both the bonus and any winnings earned from the bonus balance will also be cancelled. To cancel a bonus, submit a request from your account settings or contact the support team. If you prefer to play only with your deposited funds without a bonus, you can also choose to opt out of the bonus.

If the wagering requirement is not completed within the specified period, the bonus and any winnings earned from it are automatically cancelled. Your original deposit amount remains protected. Try to complete the wagering while the bonus is still active by playing enough. For specific information about bonus expiry, check the bonus terms and conditions or contact the support team.

we888 VIP members enjoy weekly cashback, priority withdrawal processing, special promotions, and exclusive offers. As you move to higher tiers, the cashback rate increases and dedicated support becomes available. The VIP program is for players who spend regular time at we888 and want to get more value.

At the end of each week, we888 adds cashback to your account at a set rate based on your net gaming activity. This cashback comes directly to your balance, so it can be used without any wagering requirement. The cashback rate is determined by your VIP tier — the higher the tier, the greater the benefit.

we888 has four VIP tiers in total: Bronze — up to 0.2% weekly cashback; Silver — up to 0.5% weekly cashback; Gold — up to 0.8% weekly cashback; Platinum — up to 1.0% weekly cashback. The range of benefits increases significantly with each tier.

VIP tiers are advanced by playing regularly and actively at we888. The volume and consistency of your gaming activity play a role in tier changes — the more active you are, the faster you will reach the next tier. You can check your current progress from the VIP dashboard in your account. If you have any questions, the support team is always ready to help.

we888 supports all popular mobile banking and bank transfer options in Bangladesh. Currently accepted methods are: bKash, Nagad, Rocket, Upay, and bank transfer (including major local banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount for all methods is just ৳100.

To deposit with Nagad, first log in to your we888 account, then select Nagad from the deposit section. Send the specified amount to the Nagad number shown on screen using your Nagad app or dial code. Once the payment is complete, save the transaction ID and enter it in the deposit form on we888. Your account is usually credited within a few minutes.

Log in to we888, go to the deposit section, and select bKash. Send money to our bKash number or use the payment option. When making the payment, use your we888 user ID as the reference so the funds are credited to the correct account quickly. If you have any issues, contact us on live chat with your transaction number.

Deposits are usually credited to your account within a few minutes. However, network delays can occasionally cause a short wait. If your account has not been credited after waiting more than 30 minutes, contact our live chat with your transaction ID and screenshot, or email us at [email protected]. Our support team will resolve it promptly.

we888 itself does not charge any service fee on deposits. However, your mobile banking provider (bKash, Nagad, Rocket, Upay) may deduct their own transaction fee — this is entirely according to their policy. Bank transfer fees charged by your bank may also apply. When deciding on an amount, factor in any fees to ensure the correct deposit amount.

Click the "Forgot password" option on the login page and enter your registered email or phone number. A verification code will be sent to you — use it to set a new password. If you no longer have access to that email or number, identity can be verified through our support team to recover the account.

Login problems can happen for several reasons: an incorrect password, Caps Lock being on, an outdated browser cache, or the account being temporarily locked for a short period. First, clear your browser cache and try again. If the problem persists, reset your password. If it still isn't resolved, contact us on live chat or at [email protected].

Yes, you can log in to your we888 account from any device. When logging in from a new device for the first time, a verification code may be sent to your email or phone for security. The site uses SSL encryption, so your connection stays secure. Remember to log out after using a public device.

After logging in to your account, go to the profile or account settings section where you can update your personal information. For security reasons, identity verification may be required when changing your name or important details. If a change cannot be completed or you have trouble with verification, the support team will assist you directly.